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Candidate Reporting Desk

Epic summary

The Candidate Reporting Desk is the front-office workspace used when an allotted candidate presents themselves to the institution. It is designed for rapid, accurate processing during a busy reporting window.

Reporting confirms that the candidate appeared against an actionable allotment. It does not mean the candidate has been verified, admitted, or joined.

Actors and access

ActorAccess
Admission ClerkPerforms candidate check-in and document receipt
Admission Nodal OfficerSupervises reporting and resolves authorised exceptions
Document Scrutiny OfficerSees reported candidates and received documents
Counselling CoordinatorSees reporting outcomes for the round
Authorised Dean/PrincipalReviews disputed or exceptional reporting
CandidateMay complete pre-reporting information and receive acknowledgement
Internal AuditorRead-only reporting history

Screen structure and data captured

The reporting workspace is designed for rapid candidate-facing use. It contains Candidate Search, Allotment Summary, Identity Check, Reporting Event, Document Receipt, and Acknowledgement.

Candidate search and context

FieldEntry typeMeaning
Cycle/process/roundSelected or inheritedRestricts search to the active reporting context
Candidate searchEntered/scannedAllotment number, application number, examination roll number, registered mobile, or QR/reference code
Actionable allotmentSystem shownAuthority, round, programme, quota, category, rank, reporting window, and current status

Reporting-event fields

FieldEntry typeRequiredMeaning and validation
Identity document typeSelectedYesApproved identity-document type
Identity document numberEntered/maskedYesChecked against the permitted source; stored with masking controls
Name and date of birth matchSelectedYesMatch, minor variation, or mismatch requiring review
Candidate photographCaptured/uploadedConditionalTaken at reporting when required
Reporting date/timeSystem capturedYesServer timestamp; authorised correction requires a reason
Reporting location/counterSystem defaulted/selectedYesInstitution and reporting desk
Reporting modeSelectedYesIn person or another authority-permitted mode
Contact detailsConfirmed/updatedYesMobile, email, and address fields the clerk is permitted to update
Accompanying personEnteredNoName and relationship where institution policy records it
Reporting outcomeSelectedYesReported, identity review required, late/disputed, or not accepted
Clerk remarksEnteredNoOperational note; cannot change source allotment data

Document-receipt fields

FieldEntry typeMeaning
Checklist itemInheritedRequired documents for the case
Copy receivedSelectedYes/no and page count
Original presentedSelectedSeen, not seen, retained, or not applicable; not a validity decision
Physical custody referenceEntered/generatedEnvelope/file number, custodian, and storage location where retained
ScanUploadedReceived copy linked to the checklist item
Receipt remarksEnteredVisible operational discrepancy for scrutiny

The acknowledgement number, reporting timestamp, received-item list, QR/reference code, and issuing clerk are generated by the system.

Use case 1: Find the allotted candidate

As an Admission Clerk
I want to find the candidate’s actionable allotment quickly
So that I check them into the correct admission process.

Acceptance criteria

  • The operator can search by allotment number, examination roll number, application number, name, or permitted identity field.
  • Results show the institution, programme, counselling process, round, seat pool, and reporting deadline.
  • Cancelled, superseded, or non-actionable allotments are clearly marked and cannot be checked in as current.
  • The system warns when more than one possible person match is found.
  • The operator cannot open candidate records outside their assigned entity and cycle scope.

Negative cases and alternate flows

  • Candidate not found: Allow the operator to raise an allotment-search exception; do not create an unsourced admission case.
  • Wrong institution: Show the allotted institution and prevent reporting at the current institution.
  • Revised result pending: Display the staged-revision warning and direct the case to the Counselling Coordinator.
  • Already reported: Open the existing reporting event rather than creating a duplicate.

Use case 2: Confirm identity and record reporting

As an Admission Clerk
I want to confirm that the reporting person is the allotted candidate
So that the institution does not process another person against the seat.

Acceptance criteria

  • The operator compares the candidate with the allotment and approved identity evidence.
  • The reporting date and time are captured using the institution’s timezone.
  • A current photograph may be captured where configured.
  • Permitted contact and guardian information can be added or corrected without altering source allotment fields.
  • The reporting event records the operator and workstation or desk.
  • The system identifies whether reporting occurred within the authority’s reporting window.

Negative cases and alternate flows

  • Identity mismatch: Stop reporting and refer the case for senior review.
  • Reporting after deadline: Do not mark the candidate timely; require an authorised source extension or record non-reporting.
  • Representative arrives without candidate: Follow the configured authority rule; do not assume a representative can complete physical reporting.
  • System unavailable: Permit use of a controlled offline acknowledgement process that must later be reconciled, if the institution has approved one.

Use case 3: Receive documents

As an Admission Clerk
I want to record the documents presented by the candidate
So that the verification team receives a complete and traceable file.

Acceptance criteria

  • The desk shows the checklist applicable to the candidate’s programme, quota, category, and status.
  • The operator records whether each item was presented as an original, copy, or digital submission.
  • Scans are linked to the correct checklist item.
  • The operator can mark an item Missing or Apparently Incomplete without deciding its validity.
  • Original documents taken into custody receive a custody entry.
  • The candidate receives a receipt for originals retained by the institution.

Negative cases and alternate flows

  • Unexpected document: Allow it to be recorded as additional evidence without treating it as a required item.
  • Poor scan: Mark the digital copy for re-scan while preserving the receipt event.
  • Original already held elsewhere: Record the candidate’s statement and route the case to verification; do not mark Original Seen.

Use case 4: Issue reporting acknowledgement

As an Admission Clerk
I want to issue a reporting acknowledgement
So that the candidate and institution share the same reporting record.

Acceptance criteria

  • The acknowledgement contains the candidate, programme, allotment, round, reporting time, and documents received.
  • It clearly states that reporting is not final admission.
  • It lists apparent missing items and the next step.
  • It receives a unique acknowledgement number.
  • The document is saved to the admission case and can be reissued without creating a new reporting event.

Negative cases and alternate flows

  • Printer unavailable: Provide an authorised digital copy.
  • Acknowledgement corrected: Create a revised version and retain the earlier version.
  • Candidate refuses acknowledgement: Record the refusal with the operator and witness where required.

Success outcome

The institution has a timely, identity-linked reporting record and an accountable inventory of the evidence received from the candidate.