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Verification Workbench

Epic summary

The Verification Workbench gives verification teams a queue-based workspace for processing reported candidates.

MedCES separates two decisions:

  • Document verification: Is the evidence complete, authentic in appearance, current, and correctly recorded?
  • Eligibility review: Does the verified evidence satisfy the rules for this programme, seat pool, and category?

A document can be valid while the candidate remains ineligible for the allotted seat.

Actors and access

ActorAccess
Document Scrutiny OfficerVerifies evidence and raises document deficiencies
Admission Scrutiny Committee MemberApplies admission rules to verified evidence
Head of Department or PG CoordinatorCompletes programme-specific review
Admission Nodal OfficerAssigns work and monitors progress
Authorised Dean/PrincipalDecides escalations, waivers, and controlled overrides
Admission ClerkSees published deficiencies but cannot close them
CandidateResponds to deficiencies through the portal
Internal AuditorRead-only findings and audit trail

Screen structure and data captured

The workbench separates Document Scrutiny, Eligibility Review, Deficiencies, and Senior Decisions. Verifying that a document is authentic is not the same as deciding that it satisfies an eligibility rule.

Document-scrutiny fields

FieldEntry typeRequiredMeaning and validation
Checklist itemInheritedYesRequirement version applicable to the candidate
Document typeInherited/selectedYesStandard document master
Document numberEntered/extractedConditionalFormat validated by document type
Issue date and expiry dateEntered/extractedConditionalChecked against relevant date rules
Issuing authorityEntered/selectedConditionalCompared with permitted authority master where applicable
Holder name/detailsEntered/extractedYesCompared with candidate identity
Original seenSelectedYesSeen, not seen, retained, or not applicable
Digital verificationEntered/integrationNoVerification reference, URL/service, response, and timestamp
Scrutiny resultSelectedYesVerified, mismatch, unreadable, expired, suspected fraud, or not applicable
Finding notes/evidenceEntered/uploadedConditionalRequired for adverse findings
Scrutinised by/atSystem capturedYesOfficer, committee role, entity, and timestamp

Eligibility-review fields

FieldEntry typeRequiredMeaning and validation
Eligibility ruleInheritedYesVersioned rule from cycle configuration
Applies becauseSystem shownYesProgramme, quota, category, domicile, service, or other condition
Evidence consideredSelectedYesLinks to verified documents and source allotment data
Rule outcomeSelectedYesSatisfied, not satisfied, conditional, not applicable, or senior decision required
Condition/valid-untilEnteredConditionalRequired for a conditional outcome
Review remarksEnteredConditionalMandatory for adverse or conditional outcomes
RecommendationSelectedYesEligible, conditionally eligible, ineligible, or pending senior decision

Deficiency and override fields

Field groupFields
DeficiencyDeficiency code, affected requirement, description, severity, responsible party, issue date, response due date, permitted response method, and status
Candidate responseResponse text, uploaded evidence, submission time, and declaration
ResolutionAccepted/rejected/partially resolved, officer note, resolution time, and remaining action
Senior decisionRequested outcome, rule concerned, justification, supporting authority, risk, recommending officer, approver, decision, and expiry

Use case 1: Verify a document checklist

As a Document Scrutiny Officer
I want to verify each required document
So that the eligibility decision relies on traceable evidence.

Acceptance criteria

  • The workbench shows the checklist generated for the candidate’s programme, quota, and declared category.
  • Each item displays the submitted copy, original-seen status, custody status, and recorded metadata.
  • The verifier records Verified, Deficient, Rejected, Not Applicable, or Escalated.
  • A rejection or deficiency requires a reason.
  • Mandatory items cannot be marked Not Applicable without the configured authority.
  • Completion records the verifier and time.

Negative cases and alternate flows

  • Document expired: Record the expiry and issue the applicable deficiency or rejection.
  • Name discrepancy: Request evidence linking the records rather than editing the source name.
  • Possible alteration or fraud: Restrict the case, preserve the evidence, and escalate.
  • Original unavailable: Do not mark Original Seen based only on a declaration.

Use case 2: Decide eligibility

As an Admission Scrutiny Committee Member
I want to evaluate the verified evidence against the seat rules
So that only eligible candidates proceed to admission.

Acceptance criteria

  • The reviewer sees the applicable rule set and the verified facts used by each rule.
  • The review covers programme, qualifying education, entrance, quota, reservation, domicile, internship, registration, and other applicable conditions.
  • Each rule records Pass, Fail, Not Applicable, or Review Required.
  • The overall outcome is Eligible, Conditionally Eligible, Ineligible, or Escalated.
  • A failed mandatory rule blocks final clearance.
  • The outcome records the exact rule version applied.

Negative cases and alternate flows

  • Rule cannot be evaluated: Route the case to Review Required rather than treating missing data as a pass.
  • Authority-specific exception: Require the source order and authorised approval.
  • Candidate challenges finding: Preserve the original decision and record the review as a separate event.

Use case 3: Issue and resolve a deficiency

As a Document Scrutiny Officer
I want to issue a clear deficiency notice
So that the candidate knows what must be corrected and by when.

Acceptance criteria

  • The notice identifies the deficient item, reason, acceptable correction, due date, and responsible team.
  • The due date cannot exceed the reporting, joining, or statutory limit that governs the case.
  • The candidate receives the published notice through an approved channel.
  • A response creates a new submission linked to the deficiency.
  • The officer re-verifies and records Resolved, Partially Resolved, Rejected, or Escalated.
  • The full issue-response history remains available.

Negative cases and alternate flows

  • Candidate does not respond: Mark the deficiency overdue and route it to the configured decision process.
  • Incorrect response: Explain why it remains unresolved without deleting the response.
  • Deadline extension: Require authorised evidence and retain both deadlines.

Use case 4: Request an override or senior decision

As an Admission Scrutiny Committee Member
I want to escalate an exceptional case
So that I do not make an unauthorised policy decision.

Acceptance criteria

  • The request identifies the failed or uncertain rule, evidence, recommendation, and requested authority.
  • The requester cannot approve their own override.
  • The Authorised Dean/Principal can approve, reject, or return the request.
  • Approval requires a reason, supporting order, and defined effect.
  • The override applies only to the identified case and rule unless a separately approved rule change is made.

Negative cases and alternate flows

  • No lawful basis: Reject the override and retain the rationale.
  • Cutoff passed: An override cannot create a post-cutoff admission.
  • System rule defect: Escalate for rule correction while preserving the candidate-specific decision trail.

Success outcome

The institution can show what evidence was reviewed, which rules were applied, how deficiencies were resolved, and who authorised every exception.